🍽️ Waiter

Floor plan, tables, orders at the table.

Guides for this role

• How to read this documentationThe markers used on every page: roles, modules, settings, videos.
• The QodPOS apps at a glanceThe till, waiter app, kitchen screen, kiosk, QR menu, customer screen and dashboard: what each one is for.
• Signing in (email, PIN code, wristband)How each person opens QodPOS, and which screen they land on.
• Installing QodPOS on a tablet or PCPut the till, the waiter app or the kitchen screen on the home screen, full screen.
• Building the order: products, variants, weight, notesFind a product, choose a variant or options, weigh, enter a free price, add a note, put a sale on hold.
• Order types, tables, covers and sending to the kitchenTable, takeaway, delivery; choose a table, enter covers, change table, send to the kitchen and add items.
• Customers at the till: attach, loyalty, separating customersAttach a customer to an order, use their points or stamp card, separate the customers of one table.
• Splitting the billHave one order paid by several people: equal parts, by items or by customer, each with its own payment method.
• The waiter app: getting startedSign in, understand the floor plan (colours, states, your own tables), "Ready" alerts and the light or dark theme.
• Taking an order at the tableOpen a table, enter covers, choose products, add notes, separate customers and send to the kitchen.
• Following an order, adding items, changing tableReopen a table, add items, see each line's state, attach a customer, change table and print the customer receipt.
• Course sending (starter, main, dessert)Send dishes in order: starters first, then mains, then desserts, when the floor sends them.
• The QR menu: ordering from a phoneTable and counter QR codes, what the customer sees, and how the order reaches the till for validation.
• GlossaryThe words used in QodPOS, explained simply.
• FAQ and troubleshootingThe situations that come up most, with a short answer and the page to read for more.