Appointments, online booking and commissions (salons)

▶Video coming soon

This section concerns beauty salons.

Appointments#

The Appointments page shows the diary in Day or Week view (arrows, "Today") with the counters Total, Pending, Done and Online.

New appointment: customer name (required), phone, Service (a catalogue service fills the price, or free text), price, duration, date, time, Practitioner, notes. The duration is the one you give, else the service's, else 30 minutes.

States: Scheduled, In progress, Done, No-show, Cancelled. Buttons follow the state: Start, Finish, No-show, Cancelled, Pay (opens the till on that appointment; "Paid" afterwards), Confirm and WhatsApp reminder (a message ready to send), pencil, bin. A practitioner cannot be double-booked on the same slot: "This slot overlaps another appointment". With the Customers module and a phone, the customer is found or created.

The practitioners offered are the team members ticked Practitioner (takes appointments) in the team.

Online booking#

With the Online booking module ("Online booking on", the default), the Booking page button copies the link /<your business>/book to share.

The customer chooses:

1. a service (products "Bookable online", by default);
2. a practitioner (or "No preference — First available practitioner");
3. a date and time among the free slots;
4. their details (name and phone), then Confirm the booking.

Slots are 30 minutes, from 9 am to 7 pm, up to 14 days ahead (fixed settings). On a service, the "Bookable online" box and the "Service duration" are set on the product record (products). The appointment arrives "Scheduled", tagged "Online".

Commissions#

The Commissions page gives, per member, their finished services over the period (the current month by default), the base (the order total if the appointment was paid at the till, else the appointment's price), the rate and the commission, with a total. The rate is set on the member's record ("Commission (%)"). Only Done appointments count; direct sales with no appointment are attributed to nobody.