Tickets and printing (Tickets and Printers tabs)
Customise the customer receipt, VAT and legal details, the Z report format, printers and what prints by itself.
Before you start
- For 🧭 Manager
- Setting Settings›Tickets
Settings marked "open to the manager" stay open even in limited settings (see settings at a glance). Each switch saves immediately, unless a Save button is present.
Tickets tab#
Receipt customisation (open to the manager)#
A single record, with a Save button:
- Customer receipt language: French (default), English, Español, Nederlands. It applies to receipts and order slips (Arabic is not offered here).
- Footer message: for example "Thank you for your visit!". Arabic text is converted to an image so it prints correctly.
- Social networks: Instagram (without @), Facebook, website: they print on the receipt.
- QR code URL on the receipt: the customer scans it to open your online menu or reorder.
The legal details (name, ICE, IF, RC, TP) are set in the General tab: once filled, they are locked (only support changes them).
VAT display (open to the manager)#
- VAT shown on the receipt (default: shown).
- VAT shown at the till (cart).
Legal details on the receipt (open to the manager)#
ICE / IF / RC / TP shown (default: shown). This switch only controls display.
Items shown on the receipt#
| Setting | Default | Open to the manager |
|---|---|---|
| Order type and table | shown | yes |
| Cashier's name | shown | yes |
| Customer's name | shown | yes |
| Automatic printing of the slip (delivery / takeaway) | off | yes |
| "Powered by QodPOS" | shown | no |
| Name shown under the logo (bold) | no (logo alone) | yes |
Automatic slip printing prints the customer receipt of every delivery, takeaway, online or Glovo order; a kiosk order awaiting approval prints nothing until staff approve it.
X and Z report format (open to the manager)#
Simple (the financial summary), Detailed (the default: with the order list, best sellers and cancellations) or Ask every time (the cashier chooses at each print). See reading the Z report.
Z report by e-mail#
Included in the base subscription. Rapport Z par e-mail card: the addresses that receive the Z at each closing (several: separate them with a comma), Save, then Send a test e-mail. The e-mail goes out in your shop's name from QodPOS; with the Integrations module you can send it from your own address (integrations). Open to the owner and to a manager in limited settings.
The logo on the receipt#
In the Modules tab, Printing card (open to the manager in limited settings): Logo printed on the receipt (on by default) and Logo height (mm) (5 to 40, 12 by default). The logo itself is uploaded in the Appearance tab; it prints on network thermal printers.
Printers tab#
Printer and routing details are in setting up the kitchen. Other cards:
| Card | Setting | Default |
|---|---|---|
| Configured printers | List with paper width (80 mm or 58 mm), Test, delete. USB printers show here too; a Bluetooth printer is paired to the device only. | — |
| Automatic kitchen send | Prints items added to an order already sent. | On |
| Kitchen reprint button | The "Kitchen" button on each order at the till. | On |
| Receipt after payment | Automatic (prints by itself), Ask, Off (no receipt). | Ask |
| Automatic customer receipt — delivery | Prints the receipt of a delivery or Glovo order when saved. | Off |
| Automatic customer receipt — takeaway | Same for a takeaway order. | Off |
The two kitchen cards only show if kitchen tickets are on (Modules tab, "Printing" card). The "automatic receipts" depend on the Delivery and Takeaway modules.
Updated 2026-10-06